The COVID-19 crisis continues to change rapidly and Explore Asheville remains fluid in our response. During this incredibly difficult time, we are focused on providing information and sharing resources to help industry partners navigate the challenges brought about by the pandemic. Please know that, although this should not be viewed as a comprehensive list, we will continue to pass along guidance and information from trusted sources as we discover it.

As always, the health and safety of the people who live, work, and visit here is our top priority. 

>>Information about event cancellations and business closures and updates HERE.

How To View Buncombe County COVID-19 Press Briefings

[March 19, 2020] Buncombe County Health & Human Services and Buncombe County Emergency Services have been conducting daily media briefings. Past briefings can be viewed on the Buncombe County Government YouTube Channel. You can also watch them live on BCTV (Buncombe County Government TV), or on Facebook Live on the Buncombe County Government Facebook page.

NC Governor Roy Cooper Activates Statewide COVID-19 Alert System

[March 18, 2020] Governor Roy Cooper today announced NC 2-1-1 by United Way of North Carolina as a resource for people to call for assistance related to the COVID-19 coronavirus. North Carolinians can text COVIDNC to 898211 to receive general information and updates about COVID-19, as well as alerts on the rapidly evolving situation and North Carolina’s response. >>Read more.

Recommendations on Cleaning & Disinfection from Buncombe County Environmental Health

[March 18, 2020] Buncombe County Environmental Health provides guidance on several items. NOTE: The guidance is dynamic and may change, so these links are the best resource at this time.

Here is the email address for any questions related to this guidance, cleaning supplies, etc.:

Governor Roy Cooper’s Latest Actions in Response to Coronavirus

[March 13, 2020] This week, Governor Roy Cooper announced a series of actions in response to COVID-19 including a recommendation that public gatherings or events of more than 100 people be cancelled or rescheduled.

This was followed by declarations of emergency and similar actions by Buncombe County and the City of Asheville yesterday. As of this writing, the Buncombe County Health Department has said there are NO cases of coronavirus in our county.

According to the NCDHHS and the Centers for Disease Control (CDC), the health risk to the general public in North Carolina from coronavirus disease 2019 (abbreviated COVID-19) remains low for most people at this time.

CDC COVID-19 Health Precautions Signage 

[March 5, 2020] The COVID-19 guest handout that incorporates the CDC guidelines for staying healthy is available for download.

COVID-19 Common Sense Precautions as Recommended by NC Dept. of Health & Human Services

[February 28, 2020] NCDHHS encourages people to take common sense precautions to prevent the spread of all infectious diseases.

  • Wash hands frequently with soap and water for at least 20 seconds at a time.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are ill.
  • Cover your mouth and nose with a tissue when you cough or sneeze.
  • Do not reuse tissue after coughing, sneezing or blowing your nose.
  • Clean and disinfect surfaces that are frequently touched.

These precautions are also helpful in preventing the spread of common illnesses such as influenza.

COVID-19: Information Resources from Health & Medical Organizations

[February 28, 2020] Following are some reliable resources you may find helpful.

COVID-19: Got Questions?

[February 28, 2020] Get the answers you’re seeking about the Coronavirus.

  • Buncombe County Health & Human Services encourages those with additional questions about preparedness planning for your organization to email
  • Also, the North Carolina Coronavirus Helpline is staffed by nurses and pharmacists who can answer questions about symptoms, risk factors, how coronavirus spreads and possible precautions: 866-462-3821.